Customer Connection Page

  • Ask us, we’re Listening. And we’ll provide fast responses to your questions.

    XO Communications is here to support you with quick and thoughtful answers to general service questions, product or service inquiries, or comments and suggestions about XO service offerings. Let us know what's on your mind and we’ll do our best to get you the answers you need.

    If you would like to submit a new trouble ticket, please use our Contact Care form, or you can use the following phone numbers to speak with a representative.

    For immediate assistance please call:

    XO Product Support:  800.421.3872
    Carrier/Wholesale Support:  877.792.5550
    Hosting Services Support:  888.575.6398
    Allegiance Product Support:  800.553.1989
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    An XO representative will review your question or comment and respond promptly.