myXO Customer Portal

  • The myXO customer portal is a robust and convenient self-service tool for XO customers. It puts you in control of your XO network and communications services by placing a suite of smart tools at your fingertips 24x7x365. These tools let you manage billing and repair activity, monitor usage, and manage voice features online in real time, from almost any device—anytime, anywhere.

    The myXO Customer Portal video provides an overview of how the portal will enhance your XO customer experience. Also you can click here to download a brochure highlighting the many features of  the myXO portal. 

    myXO helps you manage:

    • Repairs:  Open trouble tickets and view status, escalate when needed, receive real-time updates, request call backs from XO Care team members, and review details of past service issues.
    • Billing:  Check account balances, view, download, and analyze bills and call detail record reports. Pay bills online, update your mailing address, or “go green” and sign up for paperless statements
    • Account Management:  Customize and manage user access, leverage pre-set user templates, easily review your accounts  in order to add users, reset passwords, change user IDs, and more.
    • Network Management:  View scheduled and unscheduled maintenance events which may impact your services, and receive network maintenance and outage alerts. Keep up to date on your network performance with the XO Stats tool.
    • VoiceManagement:  Seamlessly manage the features and functions of your XO Voice Services.
    • On the Go: myXO is easily accessed from almost any device – anytime, anywhere

    For additional information on myXO, please review our myXO FAQs.